Posts Tagged ‘Center’

Two dead, dozens hurt in NJ bus crash

Wednesday, March 16th, 2011
Kris Alingod – AHN News Contributor

East Brunswick, NJ, United States (AHN) – Two people died Monday night and dozens were injured when a tour bus bound for Philadelphia crashed on the New Jersey Turnpike. The accident follows a tour bus accident in New York last week that killed 15 people.

The bus operated by Pennsylvania-based Super Luxury Tours was coming from Chinatown when it crashed, ejecting the 50-year-old driver through the windshield, killing one passenger and injuring all those on board, including three children.

According to the New Jersey State Police, the accident occurred at about 9:00 p.m. The vehicle appeared to have entered the grassy median at the center of the road and hit the overpass support, crashing into the embankment on the right.

The fatalities were identified as Wei Wang, the Taiwanese driver who lived in Forest Hills, NY, and 20-year-old Troy Nguyen, a Royersford, PA, resident who died while being treated at Robert Wood Johnson Hospital.

Two passengers remain in critical condition at Johnson Hospital. A total of 41 passengers were injured.

The cause of the crash is still under investigation. State police said the bus will be taken to an impound lot where mechanics will inspect it.

The accident comes as a federal probe continues on why a bus operated by World Wide Tours crashed in the Bronx last Saturday as it was making its way to Chinatown on I-95, killing 15 passengers.

Article © AHN – All Rights Reserved

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Nantucket Open-House Cookbook

Saturday, March 5th, 2011

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Product Description
Now cooks everywhere can create more than 250 recipes that have drawn hungry visitors and residents to Nantucket caterer and cooking teacher Sarah Leah Chase. The coauthor of The Silver Palate Good Times Cookbook offers eclectic combinations that center on the freshest of seafood and produce. Illustrations throughout…. More >>

Nantucket Open-House Cookbook

Drug cartel murders hurting Acapulco’s tourist industry

Wednesday, January 12th, 2011
Tom Ramstack – AHN News Correspondent

Acapulco, Mexico (AHN) – Drug cartel murders on Saturday of 21 young men in the Mexican resort city of Acapulco mean damage to the city’s tourist industry is likely to become severe, according to travel agents.

Most foreign visitors to the city already have fled, but now Mexicans who frequent the city are having second thoughts.

Fifteen of the bodies were found outside a shopping center, 14 of them decapitated. Another six were found inside a cab.

Handwritten signs at the scene of the crime indicate the killings resulted from the latest conflict among three cartels, Los Zetas, La Familia and the Sinaloa cartel, to control illegal drug trafficking.

Some of the posters nearby were signed “El Chapo Guzman,” referring to the head of the Sinaloa cartel and Mexico’s most wanted man.

The posters warn rival cartels to stop extorting bribes from public officials and businesses.

Police said Guzman might be trying to vindicate the reputation of the Sinaloa cartel after accusations the gang was intimidating or bribing political and business leaders.

Meanwhile, the Mexican government released its latest figures on the death toll from the drug war that started in December 2006.

At least 30,196 people were killed since Mexican President Felipe Calderon ordered troops to crack down on the drug cartels. Of those, a record 12,456 died between January and November of 2010.

Acapulco, once called the “Pearl of the Pacific,” has seen U.S. and Canadian tourism fall by 50 percent in the past year, according to a Mexican travel agency association.

Foreigners make up only about 10 percent of visitors to Acapulco now.

Tourists still visit the city, especially from Mexico City, but travel agents say they expect the number of Mexican visitors to fall as the violence increases.

The latest killings come only weeks after 18 workers from the nearby state of Michoacan were found in a mass grave.

They had been touring Acapulco by bus while on vacation when they were kidnapped by drug cartel members and murdered.

Article © AHN – All Rights Reserved

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Asian fusion on menu at new Crescent Village restaurant.

Thursday, December 16th, 2010

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This digital document is an article from The Register-Guard (Eugene, OR), published by The Register Guard on September 26, 2008. The length of the article is 615 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Asian fusion on menu at new Crescent Village restaurant.(Business)(Izumi Sushi and Grill is the fourth eatery to open in the development’s “town center”)
Author: Gale Reference Team
Publication: The Register-Guard (Eugene, OR) (Newspaper)
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Asian fusion on menu at new Crescent Village restaurant.

Guest Houses in Chiang Mai

Sunday, December 5th, 2010

Chiang Mai, the capital of the fabled kingdom of Lanna in northern Thailand, is a truly well known holiday destination. One can find a wide range of activities to be enjoyed in the countryside round about, and plenty of attractions in the city itself. It is renowned for its wats or temples – there are literally hundreds in and around the city. You will find a great many guesthouses to pick from. Here are some details of some of them:

The Elegant Lanna Boutique Hotel – your charming accommodation in the center of Chiang Mai. Elegant Lanna gives you Chiang Mai elegance, comfort, style, premium location and tranquility at a fraction of the price of luxury hotels. The guesthouse is only a 5 minute walk to town center, famous temples and major tourist landmarks in Chiang Mai. Elegant Lanna is a pleasant guesthouse with 14 rooms. All Rooms feature modern facilities (air-con, free WIFI, international 60 channel TV, phone). All rooms are furnished in Chiang Mai Lanna Style of North Thailand . The rooms on the second, third and fourth floor have individual balconies with scenic views. The first floor has a garden patio, outdoor seating areas and a coffee shop. Elegant Lanna is positioned very close to Wat Chomphu, close to North Wheel shop on Chaiyaphum road.

Julie’s Guesthouse is an extremely laid-back hostel with a number of clean and cosy rooms and an Adventure-Tour travel agency in the center of Chiang Mai’s historic city. As Adventure Tour specialists, Julie’s organizes fascinating outings to the outlying areas of natural beauty in north Thailand. On offer are:: mountain biking, trekking, rafting, rock climbing, cooking courses, kayaking and lots more. The location offers you a friendly and laid-back ambience making your holiday unforgettable! You can find laundries, internet and other facilities very close by. And if you feel like unwinding after a long day’s travelling or trekking, let Saija Massage (next door) be your place to regenerate and rejuvenate. At the cosy open-air restaurant tasty Western, Thai and Italian food is on the menu. It’s the place to meet fellow travellers while eating, playing pool or chatting. On the rooftop you can read and lay in the hammocks, get a suntan or just watch the sunset over Doi Suthep! Julie’s is more than just a hotel. It is a lively place and ideal for young-at-heart travellers who want to communicate and add to the character of this travellers’ haven. Not the rooms are the main attraction but the atmosphere around them! Hopefully you’ll leave Julie’s having enjoyed some wonderful times and eager to return for more.

The original Chiang Dao Nest has some incredible mountain views and a large slice of sky! It’s also home to Wicha’s world-renowned European Gourmet kitchen, which produces some of the best Western and fusion and European cooking in North Thailand. Nest 1 is located in a small valley surrounded on three sides by mountains and hills with the fourth being covered with trees. It is located very close to the border of the National Park. The road it is on is a no-through road which terminates about 1 km further at Wat Tham Paplong Temple. It’s very tranquil there! Chiang Dao Nest 2 is located very close to Chiang Dao Cave, one of north Thailand’s major attractions. The site is next to a spectacular wall of mountain (Doi Luang Chiang Dao, the third highest mountain in Thailand), and has breathtaking mountain views in all directions.

The Sarah Guesthouse, located in Tapae Road, Chiang Mai, has fan cooled and air conditioned rooms at affordable prices. A big choice of breakfast and other meals are offered. Tour and trekking services are availablealongside Thai culinary courses. A visa service is offered, and there is a selection of books and magazines for guests to read..

Click here for more ideas about places to stay in Chiang Mai: Chiang Mai guesthouse

About Author
Anastas Mikoyan is a frequent visitor to north Thailand.

Cirque Du Soleil’s “Michael Jackson The Immortal World Tour” Kicks Off In October

Wednesday, November 3rd, 2010
Anthony Jones – AHN Entertainment Reporter

Los Angeles, CA, United States (AHN) – Cirque du Soleil has revealed the first details of the upcoming Michael Jackson show since it was first announced earlier this year. “Michael Jackson The Immortal World Tour” will launch its national tour in October 2011.

“Michael Jackson The Immortal World Tour” will begin October 2nd, 2011 in Montreal. It’ll hit 27 cities across North America, including stops in Toronto, Vancouver, Las Vegas, Los Angeles, Miami, New York, and Houston. It’s currently scheduled to perform thru June 29th in Atlanta.

“Michael Jackson The Immortal World Tour” will combine the music and choreography of the King of Pop with the performance and visual effects Cirque du Soleil is known for. The first sketches from the show were unveiled from the show Wednesday, which features imagery inspired by “Smooth Criminal,” “Scream,” and “They Don’t Care About Us,” among others.

Also seen in the sketches is the show’s centerpiece, Michael’s inspirational Giving Tree, described as “the wellspring of his creativity.” “The secrets of Michael’s inner world are unlocked—his love of music and dance, fairy tale and magic, and the fragile beauty of nature,” the press release reads. “Earth Song,” anyone?

The show is written and directed by Jamie King, who also worked on Britney Spears’ “Circus” tour and Madonna’s “Confessions” outing. It’s his first show with Cirque du Soleil.

In late 2012, the Michael Jackson show will receive a permanent home in one of the twelve MGM Mirage properties in Las Vegas. Along with its permanent home in Las Vegas, a Michael Jackson-themed nightclub is expected to open alongside the production.

Michael Jackson The Immortal World Tour

2011 Tour Dates

  • October 2-3 Montreal, QC – Bell Centre

  • October 7 Ottawa, ON – Scotiabank Place

  • October 12 Hamilton, ON – Copps Coliseum

  • October 15 Detroit, MI – Joe Louis Arena

  • October 18 London, ON – John Labatt Centre

  • October 21 Toronto, ON – Air Canada Centre

  • October 26 Winnipeg, MB – MTS Centre

  • October 29 Saskatoon, SK – Credit Union Centre

  • November 1 Edmonton, AB – Rexall Place

  • November 4 Vancouver, BC – Rogers Arena

  • November 9 Seattle, WA – KeyArena

  • November 18 Portland, OR – Rose Garden

  • November 29 Salt Lake City, UT – EnergySolutions Arena

  • December 3-11 Las Vegas, NV – Mandalay Bay Events Center

2012 Tour Dates

  • January 6 Denver, CO – Pepsi Center

  • January 10 Sacramento, CA – ARCO Arena

  • January 13 San Jose, CA – HP Pavillion at San Jose

  • January 18 Oakland, CA – Oracle Arena

  • January 21 San Diego, CA – Valley View Casino Center

  • January 24 Anaheim, CA – Honda Center

  • January 27 Los Angeles, CA – STAPLES Center

  • February 10 Houston, TX – Toyota Center

  • March 2 Miami, FL – AmericanAirlines Arena

  • March 24 Quebec City, QC – Colisee Pepsi

  • April 3 New York, NY – Madison Square Garden

  • April 10 Philadelphia, PA – Wells Fargo Center

  • June 29 Atlanta, GA – Philips Arena

Article © AHN – All Rights Reserved

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Voice Verification Services in Business

Friday, October 2nd, 2009

Third party verification services help you maximize your profits by minimizing risk and help you protect your business against potentially devastating regulatory fines and legal fees. Research found that despite the growth in the use of Internet based services, the popularity of Florida call center services continues to increase, presenting a challenge for businesses to keep contact center costs down while continuing to improve the customer experience and protect their customers’ private and personal information.

Businesses have had to tighten security and show their customers they are implementing stronger methods of identity theft and fraud prevention to protect their brands and maintain customer loyalty. The research found that of the 43 billion calls that US contact centers will receive in 2007; 41 percent will involve a contact center agent asking identity verification questions at the beginning of the call. Although this process only takes between 20 and 30 seconds to complete, the U.S. contact center industry will spend $11.7 billion and more than 11,000 years of contact center agents’ time in 2007 alone checking callers’ identities.

Consumers are embracing the use of voice verification in protecting important personal information. Findings from studies suggest that voice verification is viewed as a business differentiator with nearly two-fifths of people surveyed agreeing they prefer to do business with a company that provides voice verification solutions. After hearing an audio clip of a voice verification process, three-fifths of the respondents were likely to use voice verification as a form of security. Sixty-one percent of respondents feel that voice verification is a secure form of identity verification for phone access to customer service data. And eighty-three percent of respondents agreed that institutions should require different forms of identity verification based on the types of transactions.

Voice verification is conceptually similar to fingerprinting. It is common knowledge that each person’s fingerprints have unique characteristics that can be used to distinguish one person from another. It has also been proven that each person can be identified by the unique features of his or her vocal characteristics and speaking patterns. Voice verification confirms a customer’s identity by comparing a caller’s voiceprint to an earlier digitized recording. This new application ensures that the person requesting payments or other services is the same customer who began doing so in the first place. Without third party verification services as another method of security, things would be more susceptible to breakage and other dangers.

Alexander Jones is one of the members of Quality Calls, which specializes in third party verification, recording, storing, scripting and grading of your sales. We are a Florida Call Center Service that understands the value of good customer service.

Article Source:http://www.articlesbase.com/customer-service-articles/voice-verification-services-in-business-1290256.html

BPO Outsourcing shifts internal job to External Company

Tuesday, September 29th, 2009

BPO Outsourcing means shifting of internal job to external Company, with different geographical location, sometimes. BPO Outsourcing is generally done at different geographical location by USA and UK. These countries find it feasible enough to get their job done from countries like India, as they provide same services at much lower cost.

Through Call Centers India, Companies in Usa and Uk are able to reduce their procurement cost, substantially. Secondly, Small Companies can procure services with ease. Business Process Outsourcing is involved with back-end jobs like billing, payroll processing, data entry, and the like. These jobs are performed with full competence through BPOs, within the stipulated time period.

BPO Outsourcing is absolutely competitive and up to the mark, so clients do not have to worry over any type of services, whatsoever. The best part is that they are able to reduce their cost of services to bring down cost, substantially.

Different benefits of BPO Outsourcing are:

Time Saving: Processing of all the services, by oneself is cumbersome and time consuming. Promoters might lose on their main business tract due to extra time-spending in related activities. When you are an expert in your field, then it is not essential that you are aware of all activities, related to your business. It saves time when you opt for BPO Outsourcing of all essential jobs from some reputed outsourcing Company.

Money saving: BPO Outsourcing is done to reduce cost of operations involved in those services. This is so because, outsourcing partner is apt in services and produce better results at comparatively much lower cost.

Professional touch to services: One business unit may not be best in all related services. One need to go for outsourcing of to service their customers with best possible services. BPOs are filled with professionals who provide their services with maximum efficiency. A professional touch to services creates better response and expertise in your work.

BPO Outsourcing is one of the best options for offshore clients. Offshore Companies are able to generate best results at lowest possible prices. BPO Outsourcing is done for various activities. Clients can take advantage from such offerings and enhance their services.

Jack Morkel is well known author has written article on Call Center Customer Service, Inbound Call Center, Offshore Call Center, International Call Center and many other subjects.

Article Source:http://www.articlesbase.com/customer-service-articles/bpo-outsourcing-shifts-internal-job-to-external-company-1281119.html


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