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Murray, KY, United States (AHN Sports) – The University of Florida captured its second national title courtesy of the Jake Gipson and Matt Wercinski in the 2011 National Guard FLW College Fishing National Championship on Kentucky Lake Saturday.

The Gipson-Wercinski duo, one of two UF bass fishing team competing in the tournament, caught 15 fish weighing a total of 41 pounds and 8 ounces.

Gipson and Wercinski’s three-day catch outweighed the haul of runner-up Louisiana State University at Shreveport, 37-2.

Dennis Croyle and Travis Gates, the other team from, landed ninth in the championship.

It marked the second straight National Championship fishing title for Gipson and Wercinski.

The tandem of Gipson and Wercinski earned a total prize package valued at $100,000 for their first place effort. Of the package, $25,000 will go to the university, while $50,000 will go to the school’s bass club along with fully rigged Ranger 177TR.

With the triumph, Gipson and Wercinski also earned a spot in the Forrest L. Wood Cup Championship in August.

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San Diego, CA, United States (AHN) – Thousands of passengers stranded on a Carnival cruise ship off the coast of San Diego will safely disembark on Wednesday, three days after a blaze left the vessel without power.

The Coast Guard said Tuesday the ship will be towed to Ensenada, a city in Baja California about 70 miles south of San Diego. Tugboats were to begin pulling the 952-foot vessel at midday Tuesday, with arrival expected the next day.

The plan aims to get the 3,299 passengers home as quickly as possible, according to Florida-based Carnival Cruise Lines.

A fire ignited in the engine room of the ship on Monday without injuring guests or any of the more than 1,000 crew members. Since then, the vessel has been using auxiliary generators and services such as air conditioning and telephones remain unavailable. Cold running water was restored the night after the blaze.

The ship was on a seven-day Mexican Riviera cruise when it was stranded 200 miles south of San Diego.

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Lunch is served 12:30 to 3:00 and 19:00 to 11:00. A major franchise requires a low investment and offers a variety of possible locations for franchisees is Subway, which is owned by Doctor Associates, a Florida company, based in Milford, Connecticut. Since 1965, Metro has more than 25 278 units in 83 countries and annual sales exceeding $ 3. Franchise responsibilities include: 1 – on the web, people are looking for a free Pizza Hut coupons.

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I just made a trip to Rio a few months old and spent his days searching for the perfect buffet restaurants to satisfy my voracious appetite. what I mean? Here is a list of restaurants that I thought really awesome and very affordable food in Atlantic City: a .

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When asked how he came to own the restaurant, Joe Gleason simply says, “I was driving by one day… and it was for sale.” The owner of The Ripe Tomato in Malta, NY paints an interesting story of how he launched the quaint upstate New York restaurant after noticing a “For Sale” sign one day while passing through the town. He also reminisces on his almost 55 years in the food industry having started as a mere dishwasher in Manhattan and purchasing his first of 14 restaurants after only a few short years in the food service industry and with no experience in the “front-of-the-house”.

“I started as a dishwasher and hadn’t even so much as bartended prior to the opening night of my own first restaurant, “TJW Gleason’s” in Manhattan,” says Gleason. “I recall that Gin & Tonics were only 75 cents back then and a Whiskey Sour was 85 cents. After a week of trying to keep up with all the varying drink prices, I just decided to make everything $1.00.” Gleason opened that first restaurant & tavern in 1960 and it quickly became the jewel of its Manhattan neighborhood, its popularity proven by its mention in a June 6, 1977 supplement of New York Magazine called ”Columbus Avenue, Rebirth of a Vibrant Street” which included a write-up of TJWs. Gleason’s other successful restaurants over the span of his career have resided in NYC, New Jersey, Florida, St. Croix and right here in beautiful upstate, NY where his remaining restaurant resides: The Ripe Tomato in Malta, NY.

The Ripe Tomato in Malta, now in its 15th year of service was once called the “Elm Tree Tavern” but after experiencing a difficult start, Mr. Gleason was ready to put the restaurant back on the market after only two years of business until his wife, Lynn suggested that they first try to rename the establishment and roll-it out with a new theme, tomatoes! A grand reopening was planned to resurrect the struggling restaurant and on its opening day, the Ripe Tomato stopped traffic on busy Route 9 in Malta when an elephant named “Beulah” graced the parking lot to encourage visitors into its doors. Yes, the couple had cleverly rented a mammoth pachyderm to market the business and had adorned her with a saddle covered in tomatoes. Beulah was a big success and brought not only passing visitors but also a slew of media attention to the newly named restaurant. “Business tripled after that and it’s been a successful business for us ever since” says Gleason.

Today, the Ripe Tomato stands proudly on a strip of Route 9 conveniently located about half way between Saratoga Springs and Clifton Park, NY. Its inviting red glow and big country farmhouse feel continues to beckon visitors inside (even without Beulah pacing the parking lot).

Inside, checkered tablecloths continue the country-feel and smells from the kitchen coupled with unique wall art that incorporates big bright tomatoes into famous works of art (such as the Mona Lisa and American Gothic by Grant Wood), all designed by Lynn; complete the comfortable, warm atmosphere.

Although Gleason’s early restaurants served a limited menu of burgers and pub fare, the Ripe Tomato boasts an extensive menu that is a mixture of American country fare and Italian classics. House Specials on the menu include a Cedar Salmon dish served over a cedar plank for unique flavoring and a Shrimp and Scallop Bisque touted as having been voted the “Best Soup in Saratoga”. The restaurant also offers an extensive wine list and any patron should be sure to leave enough room for one of their incredible homemade desserts. Homemade pumpkin pie was the temptation on the day that this writer visited the establishment.

Gleason and the restaurant’s managing partner, Mr. Milan Vesic welcome patrons to come in for any occasion from a weekday family dinner to a romantic dinner for two or for any special occasion. They say that their ultimate goal is to leave every customer feeling, “full and happy” and my visit did just that!

Taunia Kipp is an independent Business Author and the Chief Operating Officer for Mountain Media, a privately held corporation located in Saratoga Springs, NY. The company’s proprietary eCommerce management platform, known as “Mountain Commerce” was named to Practical eCommerce magazine’s list of notable shopping cart solutions in late 2007. Additionally, the company offers a full compliment of commercial Web services such as Search Engine Marketing, Graphic Design, Web Hosting and Merchant Services.

Learn more at: www.mountainmedia.com
Visit The Ripe Tomato, Malta, NY

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Third party verification services help you maximize your profits by minimizing risk and help you protect your business against potentially devastating regulatory fines and legal fees. Research found that despite the growth in the use of Internet based services, the popularity of Florida call center services continues to increase, presenting a challenge for businesses to keep contact center costs down while continuing to improve the customer experience and protect their customers’ private and personal information.

Businesses have had to tighten security and show their customers they are implementing stronger methods of identity theft and fraud prevention to protect their brands and maintain customer loyalty. The research found that of the 43 billion calls that US contact centers will receive in 2007; 41 percent will involve a contact center agent asking identity verification questions at the beginning of the call. Although this process only takes between 20 and 30 seconds to complete, the U.S. contact center industry will spend $11.7 billion and more than 11,000 years of contact center agents’ time in 2007 alone checking callers’ identities.

Consumers are embracing the use of voice verification in protecting important personal information. Findings from studies suggest that voice verification is viewed as a business differentiator with nearly two-fifths of people surveyed agreeing they prefer to do business with a company that provides voice verification solutions. After hearing an audio clip of a voice verification process, three-fifths of the respondents were likely to use voice verification as a form of security. Sixty-one percent of respondents feel that voice verification is a secure form of identity verification for phone access to customer service data. And eighty-three percent of respondents agreed that institutions should require different forms of identity verification based on the types of transactions.

Voice verification is conceptually similar to fingerprinting. It is common knowledge that each person’s fingerprints have unique characteristics that can be used to distinguish one person from another. It has also been proven that each person can be identified by the unique features of his or her vocal characteristics and speaking patterns. Voice verification confirms a customer’s identity by comparing a caller’s voiceprint to an earlier digitized recording. This new application ensures that the person requesting payments or other services is the same customer who began doing so in the first place. Without third party verification services as another method of security, things would be more susceptible to breakage and other dangers.

Alexander Jones is one of the members of Quality Calls, which specializes in third party verification, recording, storing, scripting and grading of your sales. We are a Florida Call Center Service that understands the value of good customer service.

Article Source:http://www.articlesbase.com/customer-service-articles/voice-verification-services-in-business-1290256.html