Posts Tagged ‘product’

Restaurant Loan Solutions – Who Can You Turn to When Banks Tell You No?

Monday, April 5th, 2010

Finding a restaurant loan to cover expenses after you have opened your restaurant or when you are opening a new restaurant can be difficult.

You may find that with economic situations and the uncertainty of the restaurant industry, that you may have a hard time finding the funding you need to open a restaurant. That is why it is important to consider alternative financing methods when you are looking for funding for a food service business.

These methods can help bypass things like excessive wait times when looking for a loan. These alternatives are not difficult to find when looking for a restaurant loan, in fact they can be quite easy to locate, apply for, and be approved for making them perfect for franchise holders and people who are opening their first restaurant or just a single location.

This type of restaurant loan alternative takes a cut or percentage of future sales done with credit or debit cards and uses these to pay back the cash advance. It is called a merchant cash advance and obtaining approval is not difficult at all. There are unsecured small business loans, unsecured business lines of credit, but still not as easy to get as a restaurant business cash advance!

If you are looking into getting a unsecured business loan, or unsecured business line of credit and have been denied for either one, the business cash product does not ask for collateral so it is a unsecured working capital advance to you.

This cash advance product is a perfect business loan alternative for owners of pizza, diners, fine dining or casual dining restaurants, that are having difficulty getting financing or just don’t have the time for the long approval and funding process from your bank and need the money quickly.

To qualify you will need to accept credit cards, have at least $2,500 a month in sales with Master card and Visa. Your credit either business or personal does not have to be perfect but you will need a few other things.

You will need to have been open at least 5-6 months and turn in a lease on your location, if you do not own it. You also have to produce 4 months of statements for both credit card processing and bank statements. You also must be free of open judgments, bankruptcies, and open tax liens for this type of advance.

Getting a restaurant loan can be difficult at any stage of the process, before you open a restaurant, for start up unexpected costs, building costs, as well as after you open for equipment or even to expand. The restaurant industry can be a difficult one to break into. There is an extensive amount of competition and small or family owned can often find it difficult to make ends meet. It is because of this that banks and other traditional and formal lending institutions provide strict guidelines for these types of loans.

For those that have less than perfect credit it can be nearly impossible, but with this business cash advance product your credit score is not a big issue with certain cash advance financing companies.

This is why finding alternatives for a restaurant loan is essential when you need financing quickly. You can receive a business cash advance within 10-14 days and have the money you need to upgrade your business, get new equipment or just maintain operation during a down time in the economy.

When opening a restaurant there is always the chance that you are going to need extra financing and always the chance that the bank is going to turn you down. This is when you need to look into alternative financing sources and other ways of obtaining the restaurant loan you need to get your business started, maintain your business or upgrade and expand.

Copyright@2008

Author: Edwin De Leon
Article Source: EzineArticles.com
Provided by: Humorous photo captions

Customers Who Rave About You and Your Service

Saturday, October 3rd, 2009

According to customer service studies by marketing gurus of the world, here are the following qualities, which must be present in your life and your business in order to develop raving fan customers who are not just satisfied but completely loyal to you over the long haul.

1.  People want you to show an interest in their lives.   
You not only know about their business, you know about their families, the hobbies they enjoy, and their life experiences.  You know when they have had a win or a wow in their business, the birth of a new child, or a milestone celebration around the corner.

2.  People want you to be quick!
People want their products and services yesterday, not tomorrow or 3 – 4 days down the road.  In today’s fast paced world, if you take more than 24 hours to respond to a request from a client, there is a very likely chance that he/she will find someone else to take your place.  These are no longer the days of the Pony Express.  These are the days of overnight service by Fed Ex, Palm Pilots that call personal messaging systems, high speed internet connections, and fax machines galore.  Be quick and be energetic, or you will fall behind in a flash.

3.  People want you to be very available.
People are tired of automated message machines or the words “Press 1 for Bob Smith, press 2 for customer service, press 3 if you speak Spanish…press 4 if you want to hire another company!”  There is very little excuse for not being available.  Provide your customers with your business phone, mobile phone, fax machine, e-mail address, and your physical mailing address.  If you live alone, work out of your home and don’t want to share your home office address, then get a P.O. Box.   Your customers want to know that they can reach you when there is a problem or a concern with their product or service.

4.  People want a friendly voice and a warm smile. 
The first rule of customer service when you meet any person or when you answer the phone is to grin from ear to ear.   If you are not smiling, this will come across over the phone and will definitely be seen and noticed in public, so get busy being happy when you are out and about and when you are engaging in a phone conversation.  If you have a virtual company, put a fun photograph or a 5 x 7 card on your desk that says, “Smile…Today is a great day.”

5.  People would rather you under promise and over deliver.
Customers never forget a mistake or your delaying their product or service.   If you promise something on Friday, and you deliver it the next Tuesday, they will tell the world about you…in reverse referral.  They will tell the whole city that you were late, and there won’t be one thing you can do to reverse the negative publicity around your delay.  Do not make promises that you cannot fulfill.  Let the customer know that you will get them their product or service beyond the time that you know you can actually make it happen.  When they receive it early, they will be pleasantly surprised, and will tell the world how wonderful and quick you are!

6.  People want you to help them…they don’t want to be sold. 
Hey folks…people do not like pushy people.  Your job as a business owner is to continue to add value to the lives of your clients without pushing a new product, service, or extra fee on them before they are ready.  The bottom line:  Don’t be a pushy pest!  It will drive folks away in a heartbeat.

7.  People want to hear you say, “Yes, I can do that.”
People don’t want to hear dumb excuses.  Customers and clients of today are smart and savvy, and when they call for help, the last thing they want to hear is: 
“That’s not my job.”
“I can’t answer that, because I don’t know the answer.”
“Can I put you on hold?”
“My policy does not allow for that.”
“I’m sorry…that is the best I can do. I am only human.”
And the frustration begins to build. 
People don’t want to hear your problems.  They want their problems fixed.  There is always some sort of solution, even if you cannot fix the problem!  You will win points forever with comments like:
“You are absolutely right.  I will get the answer to your problem by the end of the day.”
“I thank you for your concerns.  I am going to incorporate your idea as a way so that it works for us all.”
“This is Sally Jones.  How may I help you today?”
“I do not provide that service, but I have 15 people on my team who do work with that.  May I refer you to one of these men or women?”

8.  People want to know that you are highly trained and skilled.
Are you continuing your training?  Are you working with a coach?  If not, your customers will know it in a heartbeat.  Your clients want to know that you are on the cutting edge and that you are constantly devoted to the highest level of learning and training made available.  To begin with, get the training…incorporate training monthly, then let your clients know what you are learning.  You can show your clients how you continue your training through monthly announcements in your newsletter, e-mails about your schedule, and through blogging. 

9.  People want you to drop the “nit picking.”
If you are charging nickels and dimes for added extras such as an additional ten minutes on the phone or for each document you send a client, you will be viewed as “cheap,” and this will leave a bad taste in the mouths of your clients.   Remember…these nickel and dime expenses can add value to the lives of your clients and will create walking billboards for your business. 

10.  People want to hear the magic words “Thank-you.”
This is music to a client’s ears.  Say it with sincerity, and say it often.  Your clients are allowing you to own and operate and business and to earn money doing it, so thank them again and again for what they add to your life.

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Oli works full time as a Market Analyst.He can help you to grow your computer consulting.
http://www.moneybizhome.com/computers

Article Source:http://www.articlesbase.com/customer-service-articles/customers-who-rave-about-you-and-your-service-1297024.html


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